Privacy policy

At D-GRIT, your privacy is important to us, and we are committed to protecting your personal information while being transparent about how it is used. We collect only the information necessary to serve you better, including your name, email address, phone number, shipping and billing details, and payment information, which is processed securely through trusted providers. When you browse our website, we may also automatically collect data such as your IP address, browser and device type, pages you visit, time spent on the site, and cookies that enhance your shopping experience. We use this information to process and deliver your orders, communicate with you about purchases, provide customer support, improve our website, and, if you choose to subscribe, send updates or promotions. D-GRIT never sells your personal information. We may share your details only with trusted third-party partners—such as payment processors, shipping services, marketing platforms, and analytics providers—who are obligated to protect your data and use it solely to support our services.

We take data protection seriously and use industry-standard security measures, including encrypted payment processing, secure servers, and restricted access to sensitive information, though we note that no online system can be guaranteed entirely risk-free. You have full rights over your personal data and may request access, corrections, deletion, or opt out of marketing communications at any time by contacting us. Cookies are used to store preferences, keep items in your cart, and help us better understand website usage, and you may disable them in your browser if you prefer. From time to time, we may update this Privacy Policy to reflect changes in our practices or legal requirements, and any updates will be posted on this page. If you have any questions about how your data is handled, you can reach us at enquiries@dgrit.com in the United Kingdom.